We appreciate the presence of Vanessa; we really could not have done this without her. We appreciate that she went out of her way to make sure everything was as smooth as possible for us. We also appreciate her candidness and sincerity. She said things as they are and explained the situation and alternatives clearly without sugarcoating; this helped us make the right decisions. She was always very approachable to everyone, including the boys. We thank you too, Kate, for facilitating things prior to the trip. I personally appreciate the effort you put into accommodating all our requests, and the timeliness of your replies. Even during the trip, you kept in close contact and worked to resolve some of our requests. I am personally very grateful.